Get in Touch With Us

If you have a question about anything on this site — our casino reviews, the bonuses we cover, how we rank our picks, or anything else — this page tells you how to reach us and what happens after you do.

How to Contact Us

Email is the best way to get a message to our team. We read every submission personally and aim to reply within two working days. Reach us at [email protected].

To help us get your message to the right person quickly, a short line explaining the nature of your enquiry at the top goes a long way. You do not need to write at length — clear and concise works best.

What You Can Write to Us About

There is no wrong reason to get in touch. Below are the most common types of messages we receive:

  • Questions about our reviews — If something in our coverage of sites like Raging Bull, Ignition or Slots of Vegas is unclear, or you want more context on how we assessed a particular casino, just ask.
  • Corrections and factual updates — We take accuracy seriously. If you spot something that looks out of date or incorrect — a bonus figure that has changed, a term that has been updated — please flag it and we will investigate promptly.
  • Suggestions for coverage — Have a topic you would like us to look at? Whether it is a specific casino, a payment method, or a question about how online gambling works in a particular US state, we welcome reader input when planning new content.
  • Responsible gambling concerns — If you or someone close to you is experiencing difficulties with gambling, please mention this in your message. We will point you to appropriate support resources. You can also contact the National Problem Gambling Helpline directly at 1-800-522-4700, available 24 hours a day.
  • Partnership and commercial enquiries — If you represent a brand or organisation and want to explore working together, please introduce yourself and outline what you have in mind. We review all commercial approaches against our editorial standards.
  • Editorial independence queries — We are an independent comparison site. Some of the casinos we feature are affiliated with this site, meaning we may earn a commission if you sign up through one of our links. That commercial relationship does not determine rankings or editorial scores. If you have questions about how that works, we are happy to explain.

What Happens After You Email

Every message is read by a real team member — we do not use automated responses in place of a genuine reply. Our standard turnaround is two working days, though during particularly busy periods it may run a little longer. We will always follow up; if you have not heard back after five working days, a short follow-up email is welcome.

For correction requests, we will review the relevant content, check it against our sources, and update or annotate the page if the correction is warranted. We will let you know the outcome either way.

A Word on Responsible Gambling

This site covers real money online casinos available to adults in the United States. Gambling involves financial risk, and outcomes are never guaranteed. If gambling stops being enjoyable or begins to affect your finances, relationships or wellbeing, please seek help:

  • National Council on Problem Gambling (NCPG): ncpgambling.org — Helpline: 1-800-522-4700
  • Gamblers Anonymous: gamblersanonymous.org
  • State-level resources: Most licensed US states with regulated online gambling offer self-exclusion programmes and spending limit tools directly through the casino platform.

If your message to us relates to a responsible gambling concern, we will treat it with care and respond with relevant signposting as a priority.

Our Editorial Standards

Real Money Casino reviews and ranks online casinos available to US players. Our assessments are based on desk research and publicly available information — we verify licensing, bonus terms, payment options, and platform policies. We do not claim to have deposited, played or withdrawn at any casino ourselves; where we say a casino was "reviewed" or "assessed", that refers to this research process.

Ratings reflect our editorial judgement and are not customer review scores. If our published information about any casino — including those we cover extensively, such as Ducky Luck, Slots and Casino or Casino Extreme — turns out to be inaccurate or has since changed, we want to know. Reader corrections are one of the most valuable inputs we have.

For a broader look at how we approach the US online gambling space, you may find our guide to the best non-GamStop casinos a useful reference for understanding the standards we apply.

What We Ask of You

We ask only that messages be sent in good faith. We cannot respond to messages that are abusive, legally threatening without prior formal notice, or that ask us to remove accurate editorial content for commercial reasons without following a proper process. Everything else — questions, criticism, ideas, corrections — is genuinely welcome.

Thank you for taking the time to read this page. We look forward to hearing from you.